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We offer
technical support
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If You're Using Peachtree 2004 or later...
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Optional: If you can access your damaged Peachtree company, choose Maintain, and then Company Information. Change the Company Name to Damaged-My Company where My Company is your company name.
To Restore Your Repaired Company, Perform These Steps:
- In Peachtree, choose File, and then Restore.
- Click the Browse button to specify your .PTB file, which you'll have downloaded from our web site after paying for the repair. (Note: In some cases the back-up that you download will have a .ZIP extension, instead of a .PTB extension. In such cases, change the File Type to all Files to view this file. A .PTB file is actually a .ZIP file in disguise.)
- Click Next.
- Choose A New Company and then click Next.
- Ensure that Company Data is selected, and then click Next.
- Click Finish to restore your repaired company. Your original company will still remain intact, should you need to refer back to it.
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If You're Using an Earlier Version of Peachtree...
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Optional: If you can access your damaged Peachtree company, choose Maintain, and then Company Information. Change the Company Name to Damaged-My Company where My Company is your company name.
To Restore Your Repaired Company, Perform These Steps:
- In Peachtree, choose File, and then New Company. Click OK if a prompt appears that says "This will close the current company!"
- When the New Company Wizard appears, click Next.
- When the Company Information screen appears, enter your company name, and then click Next. You do not need to complete any other fields.
- When the Chart of Accounts screen appears, choose Build Your Own Company, and then click Next.
- Click Next through all of the remaining screens of the New Company Wizard until you reach the Congratulations screen. Click No, I Do Not Need the Setup Checklist, and then click Finish.
- Choose File, and then Restore.
- Specify your .PTB file, which you'll have downloaded from our web site after paying for the repair, and then click Open. (Note: In some cases the back-up that you download will have a .ZIP extension, instead of a .PTB extension. In such cases, change the File Type to all Files to view this file. A .PTB file is actually a .ZIP file in disguise.)(Note: In some cases the back-up that you download will have a .ZIP extension, instead of a .PTB extension. In such cases, change the File Type to all Files to view this file. A .PTB file is actually a .ZIP file in disguise.)
- Click OK when the warning prompt appears, and then click the Restore button.
- Your original company will still remain intact, should you need to refer back to it.
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